Online Banking Resource Center

As Bank3 completes its system conversion, Mint aggregation services may be  interrupted for up to 5 business days. Mint.com data is stored on Intuit cloud servers. Data is updated with  every change and cannot restore data to a previous point in time.

For a successful account update, do not log into your Mint.com until 5 business days after the 2^nd Action  Date your institution has communicated.

During this time, the Mint.com server will automatically make the system conversion for your activated  accounts. If you login into Mint.com during this time, you may see duplicate accounts, or an error  displayed. Please do not attempt to change the status or make any changes in Mint.com during this time.  After 5 business days, the accounts should reconcile showing your transaction history available.

In the event that your accounts do not display current transactions after 5 business days, you may log back into Mint.com and click refresh to update the account. After the download completes, click  the Transactions tab to view up to 90 days of transaction history.

Only complete these tasks if you currently initiate Direct Connect Bill Payments from within Quicken Mac.

Important: These tasks must be completed to avoid possible duplicate payments. If you do not  cancel payments scheduled to be paid on or after the 1st Action Date, these payments may still be  processed.

By October 2nd at 4 PM:

Cancel Existing Bill Payments.

1. Highlight a Bill Payment transaction on the account register.
2. While on the account register, choose File > Print to save your list of pending payments. You can use this when you re-create the bill payments and send these payments again.
3. Click Edit at the bottom of the account register window.
4. Click Edit Details below the highlighted transaction.
5. Click the Online Payment tab and choose Cancel Payment.
6. Repeat these steps for each outstanding Bill Payment you have scheduled with your financial institution.

After October 5th at 8 AM:

Note: This section only applies if your institution will support Bill Payments initiated from within Quicken  Mac after the system change.

Re-create Your Bill Payments.

For assistance with re-creating payments, choose Help and search for Adding online Bill Pay  transactions. Follow the instructions to create and transmit an online payment.

Only complete these tasks if you currently initiate Bill Payments from within Quicken Windows.

Important: These tasks must be completed to avoid possible duplicate payments. If you do not  cancel payments scheduled to be paid on or after the 1st Action Date, these payments may still be  processed.

By October 2nd at 4 PM:

Cancel Existing Bill Payments.

1. Choose Tools > Online Center.
2. Choose your institution from the Financial Institution drop-down list.
3. On the Payments tab, choose an account from which a payment is scheduled in the future.
4. In the payments status list, you will cancel payments for each payee with a status that is scheduled for delivery on a date. after the 1st Action Date. To do this, select the first payee and click Cancel Payment.
5. Repeat steps 3 & 4 for all payments that are scheduled for delivery after the 1st Action Date. 6. On the toolbar, click Repeating.
6. Choose a payment instruction and click Delete. Click Delete again in the confirmation window. 8. Repeat step 7 for each repeating payment you have with your financial institution.

After October 5th at 8 AM:

Note: This section only applies if your institution will support Bill Payments initiated from within Quicken  Windows after the system change.

Re-create Your Bill Payments.

If you need help re-creating payments, choose Help > Quicken Help. Search for Create an online  Payment and follow the instructions to create and transmit an online payment.

By October 2nd at 4 PM:

1. Backup your Quicken Mac data file and update the application.
2. Choose File > Save a Backup.
3. Download the latest Quicken Update. Choose Quicken > Check for Updates. 2. Complete a final transaction download.
4. Complete last transaction update before the change to get all of your transaction history up to date.
5. Repeat this step for each account you need to update.
6. Accept all new transactions into the appropriate registers.

After October 5th at 8 AM:

Activate online banking connection for accounts connected to financial institution that is  requesting this change.

1. Select your account under the Accounts list on the left side.
2. Choose Accounts > Settings.
3. Select Set up transaction download.
4. Enter your financial institution name in the search field, select the correct option and click Continue.
5. Log into your financial institutions online banking site and download your transactions to your computer.

Important: Take note of the date you last had a successful connection. If you have  overlapping dates in the web-connect process, you may end up with duplicate transactions.

6. Drag and drop the downloaded file into the box titled Drop download file. Choose Web Connect for the “Connection Type” if prompted
7. In the “Accounts Found” screen, ensure you associate each new account to the appropriate account already listed in Quicken. Under the Action column, click Link to pick your existing account.

Important: Do NOT select “ADD” in the Action column unless you intend to add a new  account to Quicken.

8. Click Finish.

By October 2nd at 4 PM:

1. Backup Quicken Windows Data File and Update.
2. Choose File > Backup and Restore > Backup Quicken File.
3. Download the latest Quicken Update. Choose Help > Check for Updates.
4. Complete a final transaction download.
5. Complete last transaction update before the change to get all of your transaction history up to date.
6. Repeat this step for each account you need to update.
7. Accept all new transactions into the appropriate registers.

After October 5th at 8 AM:

1. Deactivate online banking connection for accounts connected to financial institution that is requesting this change.
2. Choose Tools > Account List.
3. Click Edit on the account to deactivate.
4. In Account Details, click Online Services.
5. Click Deactivate. Follow prompts to confirm deactivation.
6. Click the General tab.
7. Delete Financial Institution and Account Number information.
8. Click OK to close window.
9. Repeat steps for any additional accounts.
10. Reconnect online banking connection for accounts that apply.
11. Download a Quicken Web Connect file from your financial institution’s online banking site.
12. In Quicken, choose File > File Import > Web Connect (.QFX) File.
13. Use the import dialog to select the Web Connect file you downloaded. An “Import Downloaded Transactions” window opens.
14. Choose Link to an existing account. Select the matching account in the drop-down menu. Associate the imported transactions to the correct account listed in Quicken.

e. Repeat this step for each account you have connected to this institution.

By October 2nd at 4 PM:

1. Backup Quicken Mac Data File and Update the application.
2. Choose File > Save a Backup.
3. Download the latest Quicken Update. Choose Quicken > Check for Updates. 2. Complete a final transaction download.
4. Complete last transaction update before the change to get all of your transaction history up to date.
5. Accept all new transactions into the appropriate registers.

After October 5th at 8 AM:

Activate the online banking connection for accounts connected to the financial institution that is  requesting this change.

1. Click your account in the Accounts list on the left side.
2. Choose Accounts > Settings.
3. Select Set up transaction download.
4. Enter your financial institution name in the search field, select the correct option and click Continue.
5. Enter your financial institution credentials.

• Express Web Connect uses the same credentials you use for your institution’s online banking login.
• Direct Connect might require credentials that do not match your online banking credentials. Important: If your credentials do not work, contact your financial institution.

6. In the “Accounts Found” screen, ensure you associate each new account to the appropriate account already listed in Quicken. Under Action, choose Link to pick your existing account.

Important: Do NOT select “ADD” in the Action column unless you intend to add a new  account to Quicken.

7. Click Finish.

Only complete these tasks if you currently initiate Bill Payments from within QuickBooks Windows.

Important: These tasks must be completed to avoid possible duplicate payments. If you do not  cancel payments scheduled to be paid on or after the 1st Action Date, these payments may still be  processed.

By October 2nd at 4 PM:

Cancel Existing Bill Payments.

1. Open the Register of the account you made the payment from.
2. Choose Company > Chart of Accounts.
3. Double-click the proper account.
4. In the register, locate the transaction to be canceled.
5. Click the transaction to be deleted.
6. Choose Edit > Cancel Payment.

After October 5th at 8 AM:

Note: This section only applies if your institution will support Bill Payments initiated from within  QuickBooks Windows after the system change.

Re-create Your Bill Payments.

If you need help re-creating payments, choose Help > QuickBooks Help. Search for Pay a Vendor  Online and follow the instructions.

By October 2nd at 4 PM:

1. Backup your QuickBooks Mac data file & update the application.
2. Choose File > Backup.
3. Download the latest QuickBooks Update. Choose QuickBooks > Check for QuickBooks Updates.
4. Complete a final transaction download.
5. Complete last transaction update before the change to get all of your transaction history up to date.
6. Repeat this step for each account you need to update.
7. Accept all new transactions into the appropriate registers. (required)

After October 5th at 8 AM:

1. Deactivate online banking connection for accounts connected to the financial institution that is requesting this change.
2. Choose Lists > Chart of Accounts.
3. Select the first account you would like to deactivate and choose Edit > Edit Account. c. Select Online Settings in the Edit Account window.
4. In the Online Account Information window, choose Not Enabled from the Download Transactions list and click Save.
5. Click OK for any dialog boxes that may appear with the deactivation.
6. Repeat steps for any additional accounts that apply.
7. Reconnect online banking connection for accounts that apply.
8. Log in to your financial institution’s online banking site and download your transactions into to a QuickBooks (.qbo) file.

Important: Take note of your last successful upload. Duplicate transactions can occur  if you have overlapping transaction dates in the new transaction download.

1. In QuickBooks, choose File > Import > From Web Connect. Use the import dialog to import your saved Web Connect file.
2. In the Account Association window, click Select an Account to choose the appropriate existing account register.

Important: Do NOT select “NEW” under the action column unless you intend to  add a new account to QuickBooks.

1. Click Continue and OK for any dialog boxes that require action.

By October 2nd at 4 PM:

1. Backup QuickBooks Mac Data File & Update the Application.
2. Choose File > Backup.
3. Download the QuickBooks Update. Choose QuickBooks > Check for QuickBooks Updates.
4. Complete a final transaction download.
5. Complete last transaction update to get all of your transaction history up to date.
6. Accept all new transactions into the appropriate registers. (required)

After October 5th at 8 AM:

1. Deactivate online banking connection for accounts connected to financial institution that is requesting this change.
2. Choose Lists > Chart of Accounts.
3. Click the first account you would like to deactivate and choose Edit > Edit Account.
4. Choose Online Settings in the Edit Account window.
5. In the Online Account Information window, choose Not Enabled from the Download Transactions list and click Save.
6. Click OK for any alerts or messages that may appear with the deactivation.
7. Repeat steps for any additional accounts that apply.
8. Reconnect online banking connection for accounts that apply.
9. Choose Banking > Online Banking Setup.
10. Type your institution’s name in the search field, then click Next and follow the instructions in the setup screen
11. Select Yes, my account has been activated for QuickBooks Online Services in the Online Banking Assistant window. Click Next.
12. Enter your Direct Connect credentials. Direct Connect might require credentials that do not match your online banking credentials. Contact your financial institution if your login information does not work.
13. For each account you wish to download into QuickBooks, click Select and Account to connect to your existing account’s registers.
14. Click Next, and then click Done.
15. Repeat this step for each account that you have connected to this institution.

By October 2nd at 4 PM:

1. Backup QuickBooks Windows Data File & Update.
2. Choose File > Back Up Company > Create Local Backup.
3. Download the latest QuickBooks Update. Go to Help > Update QuickBooks Desktop.
4. Complete a final transaction download and match downloaded transactions.
5. Complete one last transaction update to get all of your transaction history up to date.
6. Accept all new transactions into the appropriate registers. (required)

After October 5th at 8 AM:

1. Deactivate online banking connection for accounts connected to financial institution that is requesting this change.
2. Choose Lists menu > Chart of Accounts.
3. Right-click on the first account you would like to deactivate and choose Edit Account.
4. Click the Bank Feeds Settings tab in the Edit Account window.
5. Select Deactivate All Online Services and click Save & Close.
6. Click OK for any alerts or messages that may appear with the deactivation.
7. Repeat steps for any additional accounts that apply.
8. Reconnect online banking connection for accounts that apply.
9. Choose Lists menu > Chart of Accounts.
10. Right-click on an account you would like to activate and choose Edit Account.
11. Select Set Up Bank Feeds on the bottom of the popup screen and select Yes in the dialog box.
12. Enter your institution’s name in the search field and select Continue.
13. Enter your Direct Connect credentials. Direct Connect might require credentials that do not match your online banking credentials. Contact upgrade@bank3.com if your login information does not work.
14. Ensure you associate the accounts to the appropriate accounts already listed in QuickBooks. Link to your existing accounts in the drop-down options labeled Select Existing or Create New. Important: Do NOT select “Create New Account” unless you intend to add a new account to QuickBooks. If you are presented with accounts you do not want to track in this data file, choose Do Not Add to QuickBooks.
15. After all accounts have been matched, click Next and then click Done.

By October 2nd at 4 PM:

1. Complete a final transaction download.
2. Complete the last transaction update before the change to get all of your transaction history up to date.
3. Accept all new transactions into the appropriate registers.

After October 5th at 8 AM:

1. Disconnect online banking connection for accounts connected to financial institutions that are requesting this change.
2. Select Banking from the left column.
3. Click on the account you would like to disconnect, then click the Pencil Icon on the corner of that account box.
4. Click Edit Account Info.
5. Check the box next to Disconnect this Account on Save.
6. Click Save and Close.
7. Repeat steps for any additional accounts that apply.
8. Reconnect online banking connection for accounts that apply.
9. Download a Web Connect file (.qbo or .qfx) from your financial institution’s online banking site.
10. In QuickBooks Online, choose Banking from the left column.
11. Click File Upload in the upper-right side of the screen and use the upload dialog to locate the Web Connect file you downloaded in step A.
12. Choose the appropriate account from the drop-down menu under QuickBooks Account and then click Next. Important: Do NOT choose “+Add New” in the drop-down menu unless you intend to add a new account to QuickBooks Online.
13. When the import is finished, click Let’s go!
14. Review the For Review tab on the Banking page to view what was downloaded.
15. Click Next, and then click Done.
16. Repeat this step for each account that you have connected to this institution.

By October 2nd at 4 PM:

1. Complete a final transaction download.
2. Complete the last transaction update before the change to get all of your transaction history up to date.
3. Accept all new transactions into the appropriate registers.

After October 5th at 8 AM: Disconnect online banking connection for accounts connected to the financial institution that is requesting this change.

1. Select Banking from the left column.
2. Click the account you want to disconnect, then click the Pencil Icon on the corner of that account box.
3. Click Edit Account Info.
4. Check the box next to Disconnect this Account on Save.
5. Select Save and Close.
6. Repeat steps for any additional accounts that apply.

Complete 5 business days after October 5th:

1. Reconnect online banking connection for accounts that apply.
2. On the Banking page, click Add Account in the upper-right side of the screen.
3. Type your financial institution’s name and choose the correct option from the results.
4. Enter your financial institution credentials and click Continue. Express Web Connect

uses the same credentials you use for your institution’s online banking.

1. Provide additional information, if requested.
2. Ensure you associate the accounts for your financial institution to the appropriate account already listed under Which accounts do you want to connect? Choose the matching accounts in the drop-down menu. Important: Do NOT select “+Add New” unless you intend to add a new account to QuickBooks Online. If you are presented with accounts you do not want to track in this QuickBooks Online Company, Uncheck the box next to the Account Name.
3. After all accounts have been matched, click Connect and then click Finish.
4. Exclude Duplicate Transactions.
5. Select Banking from the left column.
6. In the For Review section, click the checkboxes for the transactions you want to exclude.
7. Choose Batch Actions > Exclude Selected.